AI Authority Issue 9

Welcome Friends!

In this week’s issue, we talk about the potential risks and challenges AI has when it comes to our data and how we can protect ourselves from these risks.

Our goal is to provide you with valuable information that inspires, educates, and helps you to use Artificial Intelligence to grow your business.  

With humble gratitude,  

The AI Authority Team

*1,480 words total, 5.32 minutes reading time

Today’s Lineup:

• Is Your AI Spying on You?

• A Clash of Titans: NY Times Sues OpenAI and Microsoft - Will This Change AI Forever?

• Top 20 Chat GPT Tips: Part 3

• Microsoft's AI-powered Copilot is Now on Android

• Microsoft Copilot Studio

Is Your AI Spying on You?

Confidential information shared with AI chatbots has serious risks that businesses and individuals must consider. This can affect operations, client relations, and your competitive edge.

1. Data Breaches and Unauthorized Access: Chatbots store data on servers, potentially susceptible to hacking. Confidential business info could be exposed in a security breach.

2. Lack of Contextual Understanding: Chatbots do not fully grasp the context or significance of shared information, leading to potential confidentiality breaches or misunderstandings.

3. Compliance and Legal Risks: Sharing confidential info with chatbots may violate data protection and privacy laws. Non-compliance can result in legal penalties and reputational damage.

4. Misuse of Information: Info shared with AI chatbots may be used to train the AI model and could be used for unintended purposes, especially if operated by a third-party provider, potentially exposing sensitive data.

5. Over-reliance: A financial institution's reliance on a chatbot for loan processing ignored fraudulent documentation, while a corporation's chatbot mishandled employee data and payroll processing. A robust manual review is vital for data integrity and confidentiality.

6. Lack of Emotional Intelligence: AI chatbots lack the emotional intelligence to handle sensitive info appropriately, which might lead to the mishandling of confidential matters.

How to protect yourself and your business from AI spying:

• Implement Strong Security Measures: Ensure robust security protocols for any business-related AI chatbot.

• Set Clear Boundaries: Define what info can and cannot be shared with the chatbot.

• Ensure Compliance: Regularly revise chatbot usage policies to comply with data protection laws.

• Regular Audits and Monitoring: Perform regular audits of chatbot interactions and monitor for unusual activity or data leaks.

• Educate Employees: Train staff on the risks of sharing confidential info with AI systems and establish clear, strict, and enforced usage guidelines.

By being aware of and proactively managing these risks, you can use AI chatbots effectively while protecting your business's confidential info and supporting your growth and operational efficiency goals.

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A Clash of Titans: NY Times Sues OpenAI and Microsoft - Will This Change AI Forever?

In an unprecedented legal development, The New York Times has filed a lawsuit against OpenAI and Microsoft. In its 69-page lawsuit, the NY Times mounted one of the most significant legal challenges of our era. It centers around the alleged unauthorized use of copyrighted NY Times content to train ChatGPT models.

The recurring themes are that this information was:

• Protected by copyright

• Copyright statements were deliberately removed

• Was costly to produce

• Contributed to substantial value creation for OpenAI and Microsoft

This is a pivotal moment in the intersection of artificial intelligence, copyright law, and journalism. The lawsuit challenges the practices of OpenAI and Microsoft and sets the stage for a broader discourse on the ethical and legal dimensions of AI development.

The crux of the lawsuit revolves around the concept of 'fair use' and its applicability in AI. The NY Times asserts that its content was extensively used to train AI models without permission, consequently harming its business model and undermining the integrity of its journalistic efforts. This contention is further complicated by the involvement of Microsoft, which, through its partnership with OpenAI, integrated these AI models into its various products, thereby intensifying the dispute.

A deep dive into the lawsuit reveals intricate details about AI training methodologies, particularly the significant role played by The New York Times content in the data sets used. It is alleged that because of its reputation, experience, and considerable investment in its copyrighted material, its information made up 22% of the training for OpenAI’s models on a weighted basis.

The suit alleges that in addition to replicating word-for-word paid content, it also created false attributions to fictitious content. This is presented as causing considerable damage to the reliability and reputation of the NY Times.

This landmark lawsuit raises many essential questions regarding the use of copyrighted material in AI training and the responsibilities of tech giants in managing their AI advancements.

Top 20 Chat GPT Tips: Part 3

11. Integration with Other Tools: ChatGPT's potential is magnified when integrated with existing software tools and systems. Integrating ChatGPT with a CRM system could enable more personalized customer interactions based on past data and interactions. This creates a more streamlined and efficient workflow, allowing for smoother operations across various business functions.

12. Data Analysis and Interpretation: ChatGPT's analytical capabilities can be instrumental in making sense of complex data sets, providing businesses with actionable insights for informed decision-making. ChatGPT can assist financial analysts in interpreting complex datasets to identify market trends and investment opportunities.

13. Optimizing Customer Engagement: Deploying ChatGPT in customer service roles can lead to quicker and more accurate responses, enhancing customer satisfaction and loyalty. ChatGPT can be used in a retail business's online chat support, providing immediate and accurate responses to customer queries about products.

14. Fueling Creative Processes: ChatGPT can be a powerful ally in creative endeavors such as writing, marketing content creation, and conceptual development, offering new perspectives and ideas. A content creation team could use ChatGPT to generate new ideas, headlines, and initial drafts for blog posts or social media content, which can then be refined and personalized.

15. Staying Updated on ChatGPT's Capabilities: Keeping abreast of ChatGPT's evolving features and updates ensures that businesses can continuously leverage its latest capabilities. Regularly reviewing ChatGPT's updates can help your business with digital marketing to stay ahead with the latest AI-driven SEO and content creation techniques.

Microsoft's AI-powered Copilot is Now on Android

Microsoft has launched a dedicated Copilot app for Android, now available in the Google Play Store. An iOS version isn't available just yet.

Microsoft's Copilot app on Android includes free access to OpenAI's latest GPT-4 model (instead of $20 per month). It includes image generation through DALL-E 3 and the ability to draft text for emails and documents.

The Copilot interface on Android - Image from Microsoft

The launch of the Copilot app for Android comes a little over a month after Microsoft rebranded Bing Chat to Copilot. with its own dedicated domain over at copilot.microsoft.com.

For iOS (Apple users), you can always use the Bing app on an iPhone or iPad to access the existing Copilot features.

Microsoft Copilot Studio

Microsoft Copilot Studio is a dramatic new product that allows you to create and customize copilots using generative AI, sophisticated dialog creation, plugin capabilities, process automation, and built-in analytics.

Copilots are conversational agents that can interact with users using text or voice, answer questions, perform tasks, and provide guidance.

Copilot Studio enables you to design, test, and publish copilots that suit your specific needs for internal or external scenarios across your organization or industry. You can use natural language (i.e., English! Low coding required!) or a graphical interface to build your copilots and leverage the power of OpenAI's GPT technology to generate conversational responses and topics.

Copilot Studio also lets you extend Microsoft Copilot across Microsoft's entire ecosystem; web, PC, Azure cloud platform, and Microsoft 365 apps. With Copilot Studio, you can customize Microsoft Copilot for Microsoft 365 by adding plugins that connect to your business data and processes or create your own standalone copilots for different domains and purposes.

Microsoft Copilot Studio is a low-code tool that simplifies the user experience and makes Copilot more accessible to everyone. It includes Microsoft’s enterprise-grade security, ensuring that your data is protected, your copilots are transparent and trustworthy, and your users are empowered and informed.

That’s all for today, folks!

We’ve lined up some fresh and exciting content for our next edition. Stay tuned; we can't wait to connect with you again. We appreciate your continued readership and support! Until next time. 

We want to hear from you! Please let us know how we did today 😀